At ENIG Patisserie ("we", "our", "us"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, place an order, or interact with us.
By accessing our website or using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.
We may collect the following personal information:
Payments are processed securely through our authorized payment gateway providers. We do not store your complete credit card or debit card information on our servers.
We may automatically collect:
We use your personal information to:
We may share your information with trusted third parties only when necessary to provide our services, including:
Your delivery details may be shared with third-party logistics providers such as Lalamove, Grab, GoGet, or other courier services for order fulfillment.
Payment information may be processed by secure payment gateway providers to facilitate transactions.
We may engage third-party vendors to assist with website hosting, analytics, customer service, marketing, and business operations.
We may disclose personal information where required by law, regulation, court order, or governmental authority.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
With your consent, we may send promotional emails, SMS messages, WhatsApp messages, or other marketing communications regarding our products, promotions, and events.
You may unsubscribe from marketing communications at any time by:
Our website may use cookies and similar tracking technologies to enhance your browsing experience.
Cookies help us:
You may disable cookies through your browser settings, although certain features of the website may not function properly.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to:
When personal information is no longer required, it will be securely deleted or anonymized.
Subject to applicable laws, including Malaysia's Personal Data Protection Act 2010 (PDPA), you may have the right to:
Requests may be submitted using the contact information provided below.
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of such websites. We encourage you to review their privacy policies before providing any personal information.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
Your continued use of our website after changes have been posted constitutes acceptance of the revised Privacy Policy.
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
ENIG Patisserie
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: Oasis Square, Ara Damansara, Selangor, Malaysia
We will respond to privacy-related requests within a reasonable timeframe.